Shipping information

GENERAL_INDEX is a shape-shifting encyclopaedic project by Ill-Studio focusing on factual information from all of human knowledge gathered into a corpus of abstract ideas and practical things. Daily explorations here.

New shipping and pick up options available, including UPS and Click & Collect in Paris. Read more.

GENERAL_INDEX
Daily explorations here.

This page presents all our shipping and click & collect options.
Please read carefully to help you choose the best option for you.
If you have any questions, e-mail us.
  

NEW: SHIPPING VIA UPS NOW AVAILABLE

We now offer shipping via UPS.
UPS Standard for France, delivered in 2 days or less.
UPS Standard for Europe and UK, delivered in 2 days.
UPS Expedited for the rest of the World, delivered in 4 days to USA, 7 days to Japan.

  

TRACKED SHIPPING: COLISSIMO AND DELIVENGO

We now offer 2 different options for shipping via the French post.
Both come with a tracking number, are shipped once a week, and in the same packaging.

STANDARD (COLISSIMO) is the classic option.
Delivered in 48 hours to France, and 4 to 8 days to the rest of the World.

ECONOMIC (DELIVENGO) is a slower but cheaper option for international shipping.
Delivered in 1 week to Europe, and about 2 weeks to the rest of the World.
Important: this option is much cheaper but delivery times are not guaranteed. We suggest you pick another option if you want your order delivered by a specific date.

 

CLICK & COLLECT IN PARIS GARE DU NORD (BY APPOINTMENT)

We offer an in-person pickup / click-and-collect option, in Paris only, and by appointment at Gare du Nord (metro station, and train station for Eurostar & Thalys). No other pickup locations are possible.
This option allows you to pay no shipping fees.
You can pick up your order yourself, or ask someone you trust to collect it for you.
To use this option, select it at checkout. After your payment has been made, we will e-mail you to offer date and time options for an appointment at Gare du Nord station.
Please only select this option if you (or someone you know) can collect the order at the aforementioned location.

  

SHIPPING FREQUENCY

Orders are shipped at least once a week, from Paris.
If you would like to be delivered for a specific date or have any questions, please e-mail us us beforehand.

 
 

COVID-19 INFORMATION

Due to the different security measures related to COVID-19 still in place depending on country and/or cities affecting processing through customs and distribution, delivery times may be longer that usual for some international orders.
We do ship orders in the usual conditions from Paris, but have no control on delays that maybe be happening for security reasons.
If you're placing an order, please have these special circumstances in mind.
We thank you for your patience and understanding, and appreciate your support until postal services all go back to normal.

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